Jennifer is something of a miracle worker. I had some very scattered ideas about a nebulous assigned project. Jennifer pulled thoughts from my head and conveyed them in a marvellously organized fashion that shows the pith and essence of what I was thinking. She directed me into assessing next steps, and I was able to use her diagram as a memory aide and a practical jumping-off point. About an hour of her time increased the value of my work exponentially.

Kathleen Priestman, Canadian Blood Services